Delivery Information

At Domitailstore, we strive to provide a smooth and efficient delivery experience for all our customers. Below is important information regarding our shipping and delivery process:

Shipping Methods

We offer a variety of shipping options to suit your needs:

  • Standard Shipping: Delivery within 5-7 business days.

  • Expedited Shipping: Delivery within 2-3 business days (additional charges may apply).

  • Free Shipping: Available on all orders over $80 within the U.S.

Order Processing Time

  • All orders are processed and shipped within 1-2 business days.

  • Orders placed on weekends or holidays will be processed the following business day.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the shipping method selected.

  • Free shipping is available for all U.S. orders over $50.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email, allowing you to track your package every step of the way.

International Shipping

Currently, we only offer shipping within the United States. We hope to expand our international shipping options in the future.

Address Issues

  • Please ensure your shipping address is correct and complete when placing an order.

  • If there are any issues with your delivery address, our customer service team will reach out to you to resolve them.

Lost or Damaged Items

  • If your package is lost or damaged during transit, please contact our customer support team immediately at support@domitailstore.com. We will assist you in resolving the issue promptly.

We appreciate your business and are committed to delivering your pet products quickly and safely!